Privacy Policy

Introduction

Benevolate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our nonprofit management platform.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our services
• Contact us for support
• Subscribe to our newsletter
• Participate in surveys or promotions

This information may include:

• Contact Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and account preferences
• Organization Information: Nonprofit organization details, mission statements, and operational data
• Donor Information: Donor profiles, giving history, and communication preferences
• Financial Information: Payment card information and transaction history (processed securely through third-party providers)

Automatically Collected Information

We automatically collect certain information when you use our services:

• Usage Data: Information about how you use our platform, including pages visited, features used, and time spent
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies and Tracking: We use cookies and similar technologies to enhance your experience

How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our nonprofit management platform
• Account Management: To create and manage your account and provide customer support
• Communication: To send you important updates, newsletters, and respond to your inquiries
• Analytics: To analyze usage patterns and improve our services
• Security: To protect against fraud, unauthorized access, and other security threats
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, such as:

• Payment processors
• Email service providers
• Cloud hosting services
• Analytics providers

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations
• Protect our rights and property
• Prevent fraud or security issues
• Protect the safety of our users

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files that are stored on your device when you visit our website.

Types of Cookies We Use

• Essential Cookies: Necessary for the basic functionality of our platform
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our services.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@benevolate.com
• Address: 7300 State Highway 121, Suite 300, McKinney, Texas, 75070
• Phone: (555) 123-4567